Configuration support required for instant windows on browsers

Thursday, May 24, 2012 | AKRAMUZZAMAN at 2:11 AM |

System requirements: Browsers for BlackBerry Web Desktop Manager, BlackBerry Administration Service, and BlackBerry Monitoring Service users

Item	Requirement
browser	Windows® Internet Explorer® 7.0 to 8.0 Mozilla® Firefox® 3.6 Safari 4 for Mac Google Chrome™ 4 Windows Internet Explorer 7 or later provides optimal support for BlackBerry® Web Desktop Manager features and BlackBerry Administration Service features. Depending on the browser that you use, the BlackBerry Web Desktop Manager and BlackBerry Administration Service might not recognize BlackBerry devices and the browser might prevent you from activating devices that are connected to the computer, backing up and restoring device data, or adding or updating device applications.
browser settings for Windows Internet Explorer	To support browser access, you must configure the following settings: language preferences configured to display encoded web pages Microsoft hotfix 955839 installed on the users' computers to make sure the correct time zones are displayed the following settings turned on to support Microsoft® ActiveX®: Automatic prompting for Microsoft ActiveX controls Download signed Microsoft ActiveX controls Run Microsoft ActiveX controls and plug-ins Script Microsoft ActiveX controls marked safe for scripting support for JavaScript® cookies turned on support for TLS or SSL the SSL certificate installed to permit trusted connections to the BlackBerry Administration Service if using Windows Vista®, the BlackBerry Administration Service web address added as a trusted web site and Enable protected mode cleared if you configure single sign-on authentication for the BlackBerry Administration Service the BlackBerry Web Desktop Manager and BlackBerry Administration Service web sites assigned to the local intranet zone Enable Integrated Windows Authentication selected if you do not configure single sign-on authentication for the BlackBerry Administration Service the BlackBerry Web Desktop Manager, BlackBerry Administration Service, and BlackBerry Monitoring Service web sites assigned to the local intranet or trusted sites security zone
browser settings for Firefox, Safari, and Google Chrome	To support browser access, you must configure the following settings: support for JavaScript cookies turned on support for TLS or SSL to permit trusted connections to the BlackBerry Administration Service, the SSL certificate installed Single sign-on authentication for the BlackBerry Administration Service is not supported by Google Chrome.